Sail Return Policy

(Sail Return Policy)Here we share the full details of the sail return policy. If you want to return your sales product to the company, you must return it within the first 30 days of purchase.

In our daily lifestyle, it is very important to have some fun, and that is why people prefer travel, hiking, etc. for some adventure.

And all these adventurous journeys require proper camping, hunting, and fishing equipment, and the best place to buy them all is SAIL.

SAIL is an outdoor activities products company that has been on the market for more than 40 years.

Sail, they have a wide range of products for clothing, camping, fishing, hunting, etc.

So based on the plans and mood of the customers, whatever they want from the cell.

But suppose that after buying anything from Sail, the consumer is satisfied and wants to return his product.

In this case, it is very important to take clear care of the return policy, and that is why this article about the sale return policy is here to guide you.

Sales Return Policy Process

To live an adventure-filled life, it is important that the person is fully equipped and has all the necessary items, and they are of the best quality.

For all of them, a cell is the best option, but for those who want to return their cell item for their respective reasons, it is important to know about the rules,

So, if you want to return your cell item,

  • Within 30 days of the sale purchase, the product has to be returned or replaced, and if the customer is an expert in the Explore+ Rewards program, the return period is available for 45 days.
  • The cell product must be worn, used, unchanged, and unharmed. If the product has any signs of customer loss, it will not be accepted for refund.
  • The item must have original packaging, tags, manuals, and other documents.
  • And to return to the store on sale, customers must have the original receipt with the date of purchase, or it may be electronic to return items purchased online.


etc. These are the key principles that consumers have to keep in mind before returning a cell product.

How to return the product to the cell?

Sail is famous in Canada for its unique and interesting outdoor activities such as clothing, camping materials, equipment, etc.

For an adventurous journey, customers can buy anything from Sail.

But even after buying items from sale, there are cases when the consumer is not satisfied with the product for some reason and wants to return it.

Instead of trying random methods, it is important to know the steps,

So, if you want to return your cell item to the store, then,

  • First, go to your nearest cell store.
  • Go to the customer service desk and let cell employees know you want to return your cell item.
  • Show them your original purchase or an electric version of it.
  • After that, the cell employee will see your product, and if the product is in perfect condition, accept your refund.


And, if you want to return your cell item by mail,

  • First, wrap your cell product carefully and thoroughly with its original packaging tags, etc.
  • Then attach the prepaid label provided with the Sail item, at the top or side of the box.

And if you haven’t received a return label from the cell, fill out a form at

  • After these two courier services, Canada Post and Proleter, try to see where your sales return label is, then leave the cell product in the drop office.

Now if you want to return the sale item you bought online at the cell store, you can easily do so, and thus, the return is much easier.

If you want to return the sale item purchased in your shop by mail, contact the cell customer service number 450-688-6264 or mail to learn about the availability of the service(Sail Return Policy).

Cell return policy for damaged items?


Well, for hiking, camping, etc., it is very important to have the proper equipment.

From the sale, the items received by consumers are in perfect condition because the quality of the product directly affects the consumers.

That’s why SAIL always ensures that the product is in the best condition at the time of delivery.

But during shipping, if an incident occurs and customers receive any bad sale item, the customer should contact the sale customer service number as soon as possible, which is 450-688-6264.

The cell customer service staff will guide you and provide the appropriate service you deserve(Sail Return Policy).

What products does the cell not accept as a refund?

In sales, customers can buy many items from the sale store and website.

Then the quality of their goods is so good that customers like to buy clothes, accessories, tents, etc. for their outdoor activities from sail.

But for some reason, if a consumer wants to return his product to SAIL, he can easily do so within 30 days.

But, to maintain the company’s well-being and quality, there are certain things that sales do not accept for refunds.

  • Clothing items such as masks and face coverings, underwear, swimwear, base layers, cycling or running shorts, socks, etc.
  • Objects for outdoor activities include crossbows, salt blocks, knives, climbing products, telescopes, books, etc.
  • Electronics such as audiovisual devices, software, DVDs, etc.
  • Food products.
  • Final sale items, gift cards

These are the main items that the cell does not accept for return, which is still there. If you are experiencing any issues related to your product, in that case, you can contact cell customer service(Sail Return Policy).

Is there a free return of the sale?


Yes, fortunately, on sale, a free refund is available for users.

When customers order something from cell clothing, outdoor activity equipment, or anything else, they keep their hopes on using these products for their next camping or hunting experience.

But for some reason, when the customer has to return the sale item he ordered to the company, it can disrupt the activity plan.

Due to all these complications, users prefer to get a free return service from the cell.

So if any customer wants to return the sale product, he can easily return it for free at the cell store.

And even for mail returns, the product comes with a prepaid return label, so based on that, the return delivery is also free.

But even though the refund is free, you’ll have to pay a basic $10+ tax fee, and if that’s a big deal, the surcharge is also deducted from your refund.

Therefore, for online return of cell items, there are some fees. But if you’re an expert-level member of the Explore+ Rewards program, the refund process is free on your behalf.

How long will it take to get a refund from SAIL?

After returning the sale product to the company, customers start worrying about the refund.

But there is nothing to worry about, as SAIL’s return policy is clear.

So to return to the store, after the sales employee checks the product and it’s eligible for a refund, you’ll get your right away.

If you tried to return the sale product by mail, once the product reaches the warehouse, the sales company will thoroughly check the product to make sure it has any damaged marks and verify the documents.

After that, if it is eligible for a refund, the customer will receive a refund within seven business days on their original payment method.

However, customers should know that the repayment time mainly depends on the payment method used for the order and the time taken to process it.

In addition, if the sale product has been purchased through a gift card, then for a refund or as a refund, the customer will also get a cell gift card.

Commonly Asked Questions

Below we share some frequently asked questions.

What are the facilities of the Explore+ Reward program to return cell items?

For customers who specialize in the Explore+ Rewards program, this is very beneficial because they can return and replace the sale item within 45 days of purchase instead of 30 days.

Not only this, in return, these expert-level customers do not even have to pay any fees, while online users return a $10+ tax base fee and surcharge for large items, etc.

These are key benefits of the expert-level Explore+ Rewards program.


Can we return any cell items without a receipt?

To return, the customer must have the original payment receipt for their sales-in-store purchases.

When customers come to the store for a return, they have to show the receipt to the cell employee. For online returns, the receipt will be available online, so this is not an issue.

But when returning to the store, if the customer does not have a receipt for the sale, they will have to go to the customer service desk or contact the cell at 450-688-6264 or mail


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