Knix Return Policy

According to (Knix’s return policy), if you want to return the Knix product you purchased, you must return it within the first 30 days of purchase.

Knix is an interesting brand of underwear and clothing that cares about user comfort.

At Knix, customers can buy underwear, swimwear, bodywear, sleepwear, maternity wear, clothing, leak-proof underwear, etc.

Due to Knix’s unique range of kits and the quality of this product, customers prefer to buy things from there.

But when many customers from Canada and the United States purchase Knix products, there are returns as well.

That’s why, to provide proper customer guidance, this article on Knix Return Policy is here to help you.

What is the return policy for Knix?

In the fashion world, it’s hard to find something comfortable, and when it comes to comfortable underwear, it’s very hard to find.

That’s when Kinx entered the market with its unique product range.

Due to the unique product range, customers from all over Canada and the United States purchase Knix products.

However, if there is any error in size, convenience, or convenience, customers return or exchange those Knix items; however, before returning your Kinx items, just as it is important to know Kinx’s return policy.


  • All eligible Knix items must be returned within the first 30 days of purchase.
  • For Knix, customer satisfaction is their top priority, so you can wash and wear them as many times as you want, but if they are not suitable for you, you can easily return or exchange the item and get proper personal consultation from the Nix.
  • Clothing and swimming items such as shirts, socks, sweaters, sleepwear, swimwear, etc., are eligible for return if original health marks and ribbons are attached.


How to return the product to Knix?

Knix elements are incredible – they fit easily into your body and give you the shape and comfort you need.

Knix is a great company for its underwear, but its customers can buy comfortable shirts, sleepwear, blouses, etc.

But even after all these great things, there is a possibility that Knix does not fit the customer’s body type perfectly, and then the customer will try to return the product(Knix’s return policy).

Therefore, to return the Knix item to the company via mail,

  • First, visit the Knix website and log in to your profile.
  • Next, look for the Return & Exchange option, or you can directly click on the Knix Return page link
  • There, enter your Knix order number and shipping zip code.
  • After that, start the return process and enter all the required information.
  • After this process, you will receive a return label and packing slip for the Knix return item.
  • Next, pack the product from Knix well and include the packing slip with the product.
  • Then paste the return label at the top or side of the Knix return package.
  • Send the Knix return product to the courier service delivery desk.


If you’re willing to return your Knix item to the store, then

  • First, visit your nearest Knix store
  • Go to the Knix customer service desk or tell any employee that you want to return your Knix item.
  • Show them your original Knix receipt
  • Then, if the product is eligible, Knix will accept it in return.


If any customer wants to return a Knix item purchased online to the store, they can easily do so.

Returning or exchanging is much easier if the purchase was made with a credit card.

If a Knix product was purchased using a debit card, the product must be returned or exchanged at the same Knix retail store.

Knix return policy for damaged items?

During product dispatch, Knix makes sure that the product is in proper condition.

Since they are clothing items, the chances of getting a damaged Knix product are low.

However, if there is any issue with the materials or quality of the Knix product, the customer should contact Knix customer service via email at

Then Knix customer service will get back to you as soon as you receive your message.

What products does Knix not accept as a return?

Kinx has a very flexible return policy; even customers can use the product as much as they want.

Then, if they are uncomfortable, a return or exchange is available.

Knix always tries to provide the best customer experience and service.

But there are still a few cases and items that Knix does not accept to return. These are,

  • Selling items in warehouses
  • Finished selling goods
  • High-end bras and leak-proof sleeping shorts for teenagers with a 50% discount.
  • Full range of open underwear.
  • Underwear returned after 30 days.
  • Items received for free in Knix
  • E-gift card
  • Items purchased by third-party vendors
  • Laundry bags

Etc. These are the main items that Knix does not accept returns, but if you have any issue with your Knix product, you can contact Knix customer service for that.

Does Knix have free returns?

Yes, Knix provides free returns for both online and in-store product returns.

When customers try a new Knix item at that time, they’re very optimistic about trying out Knix items.

However, body type varies from person to person, so its natural effect doesn’t fit properly.

Hence understanding customer sentiment, Knix doesn’t charge extra for returns.

Knix shares the same return policy in both Canada and the United States.

It is for this reason that only in these two countries is the return process free.

How long will it take to get a Knix refund?

In general, Knix refunds don’t take much time to appear in your original payment method.

But because Knix offers a great deal of flexibility and a return policy, it prefers to provide exchange credit or storage for a Knix item(Knix’s return policy).

Also, at the time of refund, the original shipping charges are not refundable at Knix.

However, at the time of return, if the customer chooses a refund, the points collected by purchasing Knix items will be deducted from the total points.

It will affect your VIP framework and your annual spending on Knix.


Read More:

Saje Return Policy

Leave a Comment