Before purchasing any product from DTLR, you should be familiar with the DTLR return policy. It is not easy to be a shoe lover. There are a lot of things to keep in mind, and after checking everything and finally enabling you to buy your dream shoes from DTLR, you discover whether it does not suit you and whether they will look good for you or not. DTLR Return Policy (Operation, Terms, Price).
You’re left with no choice but to return it. But before trying to return it to DLTR, you should know their return policy.
If you want to return a DTLR product, you must return it within the first 30 days of purchase.
The return of the product must be unused and in new condition.
The box and tags must be intact from the returned DTLR.
When there is a requirement to return the shoes or clothes you purchased from DTLR there, you must go through a process to successfully return the product and get your money back. Therefore, the DTLR return process is as follows,
for in-store returns,
You can easily visit your nearest DTLR store within the first 30 days of purchasing the item.
Then there, you can ask any employee to help you return the product.
You should show them your original product receipt
And after checking everything, if your product is approved,
Then you will get your money back.
To return online,
First, you have to request a return online,
Then after getting the approved name, you should pack your product box inside another box so that anything related to the DTLR item remains safe.
Then paste the return invoice label above the box (and if you don’t have an invoice, you can add your name, address, phone number, and email on a piece of paper).
Then you should go to the post office and ship the product to the address.
DTLR
ATTN: Returns
410 Corporate Engine
Building 4
Muhlenberg PA 19605
And forget to pay the shipping fee for your DTLR product.
These are the ways to send the item you purchased to return to DTLR.
In DTLR, the return terms are almost identical to the return policy. So if you want to return your DTLR product, you can only get your money back after fulfilling the requirements.
DTLR only accepts the product if it is in new condition and good condition.
The box and product markings must be intact.
For online returns, the customer has to pay the shipping fee.
For online returns, the product box must be inside another box, and if the label is not attached to the outer box, the product will not be accepted.
Etcetera.
DTLR is a brand that deals mostly with shoes and clothing, so they don’t have any specific items that they can’t accept returns for. They accept all products for return, but the returned product must be in perfect condition until it is accepted by the company; if not, the customer will not receive a refund. DTLR Return Policy (Operation, Terms, Price).
DTLR does not charge any additional or additional fees for returning its products, but if the return is made through the courier service, then when returning online, the customer has to pay the return shipping fee. DTLR Return Policy (Operation, Terms, Price).
If you somehow get a damaged or defective DTLR product, in this case after purchasing the product within 5 days, you must inform DTLR using the customer service number 844-788-4552. Then the company will try to solve the problem and, if necessary, will pay for the return of the product shipping fee or a full refund. DTLR Return Policy (Operation, Terms, Price).
After writing the product to DTLR, people are generally concerned about a refund. So you don’t have to worry, after you return the product within 10 to 15 business days, you will receive your refund for online purchases. And if the order is made using PayPal, Afterpay, etc., you will receive a store credit as a refund.
And if you return the product in the DTLR store, then after checking the product, you will receive your refund.
Read More:
REVOLVE RETURN POLICY (PROCESS, TERMS, RETURN COST)
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